Privacy Policy
How we collect, use and protect your information when you request Maytag appliance service or browse this website.
How we collect & use it
This Privacy Policy explains how Maytag Appliance Service (“we,” “us,” or “our”) collects, uses, and protects personal information when you browse this website, request a repair, or contact our team.
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Information we collect
When you submit a booking or contact form, we collect the details you provide — such as your name, phone number, email address, service address, ZIP code, appliance type, model number, preferred appointment date, and a description of the problem. If you call or email us, we may also keep notes needed to respond and schedule service.
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How we use your information
We use your information to answer inquiries, confirm appointments, prepare estimates, order the correct parts, complete requested repairs, and follow up about warranty or service questions. We do not sell your personal information.
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Sharing with service partners
We may share limited information with technicians, dispatch partners, or parts suppliers only as needed to complete your repair request. We expect those parties to use the information solely for that purpose.
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Data retention
We keep service and contact records for as long as needed to support your repair history, respond to follow-up requests, and meet ordinary business and record-keeping needs.
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Your choices
You may request access to, correction of, or deletion of the personal information you have provided by contacting us through our contact page or by phone. We will respond within a reasonable time.
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Cookies and site usage
This website may use essential cookies to keep the site secure and remember basic preferences. We may also use limited analytics to understand general traffic patterns. You can control cookies through your browser settings.
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Children’s privacy
This website and our services are intended for adults arranging appliance repair. We do not knowingly collect personal information from children.
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Updates to this policy
We may update this Privacy Policy from time to time. The “last updated” date on this page reflects the most recent revision. Continued use of the site after an update means you acknowledge the revised policy.
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Contact
For privacy questions, use the contact details on our contact page or call the phone number listed in the website footer.