Review Process
Our technical review process for repair guides — who checks content, what we verify, and how updates are handled when guidance changes.
How content is reviewed
Trustworthy content depends on a clear review process. Here is how information on this site moves from draft to published.
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Who writes content
Our content specialist researches and drafts each guide, translating technical service information into plain, accurate language.
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Who reviews technical claims
Technical statements — what a code means, likely causes, and what is safe to check — are reviewed against appliance documentation and the experience of working technicians.
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How safety risks are checked
Every repair and troubleshooting page is checked to ensure it does not encourage hazardous work. We keep DIY guidance limited to simple, non-hazardous checks and clearly direct readers to a professional for anything involving electricity, gas, refrigerant or sealed systems.
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How updates are handled
Published dates and last-updated dates are shown on content. When we revise a page for accuracy or safety, we update the modified date and, where relevant, the technical review date.
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How to report a correction
If you spot something that looks wrong or unclear, please tell us through our contact page. We review every report and correct genuine errors promptly.